Welcome To Our Beatific Store!
Warranty Policy
At Beatific Store, we take pride in the quality of our wall murals and want you to enjoy them with confidence.
Warranty Coverage
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All wall murals are covered by a 30-day limited warranty from the date of delivery.
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This warranty applies to defects in materials or workmanship, including:
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Printing errors (blurry images, incorrect colors).
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Damage during shipping (scratches, tears, or dents).
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Incorrect item received.
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Exclusions
This warranty does not cover:
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Normal wear and tear.
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Damage caused by improper installation, misuse, accidents, or modifications.
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Customized or personalized murals (unless defective on arrival).
Warranty Claim Process
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Contact us at support@beatific.store within the warranty period.
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Provide your order number, photos of the issue, and a description of the defect.
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Our support team will verify your claim within 72 hours.
Resolution Options
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Replacement: A new item will be shipped at no cost.
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Refund: If replacement is not possible, a full or partial refund will be issued to your original payment method.
Customer Responsibility
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Customers are responsible for providing accurate information and proof of defect.
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In some cases, we may request that the defective item be returned before replacement or refund is processed.
Contact Us
For warranty claims or questions, please reach out to: support@beatific.store.
Beatific Store
Address: 473 Bill lattimore Rd, Chesnee, SC 29323, United States
Support email: support@beatific.store
Customer business hours: Mon-Sat: 9:00 am– 5:00 pm (UTC-5)
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